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Personal Dispute Resolution Solicitors

With advice that is user-friendly and individually tailored, we help to ease the emotional and financial burden of a legal dispute.

Legal disputes can arise at any time and over the smallest thing. Whatever the issue, our Dispute Resolution Team is focused on one thing – achieving the best result for you. With branches throughout the North West, we offer a highly personalised and dependable service right there on your doorstep.

We will take the time to understand your dispute and your objective from the outset and work with you to achieve the best possible outcome as quickly and easily as possible.

We are able to handle every aspect of your dispute from start to finish and tailor our service to your specific needs. No dispute is too small or large.

At Butcher & Barlow we are transparent about our costs. We will not take on a claim that we do not think has a strong chance of success. We will provide advice on the funding options that are available to you including existing legal expenses insurance, trade union funding, purchased insurance or capped fees.


What is Personal Dispute Resolution?

At Butcher & Barlow, we always try to speak your language but occasionally we have to use legal terms. Our Glossary will help you understand those phrases that may seem a little alien to you.

Disagreements can arise in many ways and disputes can take on a variety of forms. Just some of the specialist areas we can advise on are listed below. You can also visit our pages for further ways in which our team can resolve your dispute.

Whatever your dispute, our team is there for you. If you would like to arrange a free, no obligation appointment, whether by video, telephone or in person, to discuss your requirements, please get in touch with any member of our team. Alternatively, please complete our Enquiry Form by clicking the link and we will call you back as soon as possible.

How can we help you?

Unpaid debts can have serious financial implications for you as an individual. You may have overpaid for a service or received a judgment in your favour and the other person or business is refusing to pay the money owed to you. We often recover the full sum due without needing to issue court proceedings. If court proceedings are necessary, you can rest assured knowing that you have a team of experienced solicitors on your side who have your best interests in mind

If you have entered into a contract with a supplier of goods or services such as a builder, and that business does not comply with its obligations under the contract, our team will advise you whether compensation is due to you.

You may be looking to receive a refund for a defective product, have a travel claim, or perhaps need to make a claim through your credit card provider. Our team can advise you on whether it is worth your while pursuing the claim and if it is, whether it is cost effective to instruct solicitors to assist you.

When you put your faith in a professional, the last thing you expect is for them to be negligent. Unfortunately, professionals do sometimes make mistakes, give the wrong advice, and miss deadlines etc. Our team can help put these mistakes right, whether through arbitration, mediation, or court proceedings, guiding you through the process and helping ease the emotional burden.

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    Helpful Downloads

    Personal Dispute Resolution

    Debt claims


    Personal Dispute Resolution

    A guide to Alternative Dispute Resolution


    Personal Dispute Resolution

    Personal disputes: The court process explained

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    Greg Porter


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    an image of Adam Shawcross, a Butcher & Barlow LLP employee

    Adam Shawcross


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    an image of Andy Mackenzie, a Butcher & Barlow LLP employee

    Andrew Mackenzie

    Partner & Notary Public

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    Meet the
    Personal Dispute Resolution Team

    Our people are what makes Butcher & Barlow what it is. Each one of our team is committed to building a solid, long-lasting working relationship with our clients across Bury, Manchester and Cheshire.

    Personal Dispute Resolution Insights

    What our clients say about our Personal Dispute Resolution Service

    For over 12 months, Mark at Butcher & Barlow has been providing me with excellent legal advice. Although it sometimes might not have been what I wanted to hear, it was always in my best interests. Mark informed me of the fees up front, so there were never any hidden costs. Communication and follow-up was excellent and Mark was able to discuss my case either on the phone, by email or face to face. I would highly recommend Butcher & Barlow.


    I found your approach to be so professional. The law can be a very confusing matter to a layman but the way you explained what was happening and the information you needed was clear. To begin with, matters are so worrying for people, but again, your reassurance to the family helped them through the worst time of their life.

    Mr T

    We came to Mark and his team at Butcher & Barlow for a Litigation issue. We went through a full process of understanding the issue and where we could find possible resolutions. I would highly recommend as they really helped us through an extremely tough time.


    Mark was my solicitor with regard to a very distressing dispute. In representing me, Mark's depth of knowledge and experience meant that the final outcome was most favourable, even though before seeking legal advice I was quite uncertain about the chances of success. Mark's exceptional professional standards and ability to communicate ensured that what could have been a very upsetting situation was resolved most satisfactorily and with minimal friction.


    I wish to thank you for the immense time you have devoted to unraveling this saga ... I deeply appreciate your support in this matter which has consumed a lot of my happiness, creativity, enjoyment of life and well-being...I would like you to know that I am really grateful for your time and expertise.


    I have had Mark Turner as my solicitor for over 3 years in an extremely complex and at times distressing case. Mark has been professional at all times but also shown a lot of compassion that I would have never imagined when hiring a solicitor. The outcome that I ended up with I would have never imagined from the beginning but Mark has guided me with confidence and achieved what I never believed possible. He has worked tirelessly providing an excellent service from start to finish. He has researched and provided an excellent barrister and mediator and given plenty of background information to help me to make the most informed choice I could. I highly recommend Mark Turner at Butcher And Barlow he is an incredible asset to their team.

    Mr A

    I recently had a problem regarding a neighbour’s objection to the installation of a CCTV system to my property. I didn’t know how to respond to this objection, I didn’t want the matter to escalate. I telephoned Butcher and Barlow who had recently done some legal work for me. The call was handled efficiently and in a professional manner - pertinent questions being asked. Mr Porter promptly returned my call. Again, a profession and understanding manner with relevant questions being asked. Mr Porter suggested the best course of action I should take. I was very grateful for his advice. I had been experiencing great anxiety regarding the subject, but Mr Porter quickly allayed my fears. The matter has now been resolved successfully.


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