COVID-19 Risk Assessment and Procedures

Thursday 27th January 2022

Following the easing of restrictions on 27th January 2022, we have updated our risk assessment and procedures. We continue to review the necessary requirements to ensure the safety of all staff and clients. We have set out below the requirements and procedures that we continue to maintain:

  1. Hybrid working remains in place for some staff.
  2. Our doors are open to visitors and the use of face masks is down to individual preference.
  3. All staff and visitors to our offices must continue good hand sanitisation. We have provided hand washing facilities and anti-bacterial hand sanitiser as well as antibacterial wipes for desks, telephones and other surfaces/equipment.
  4. The screens remain in place in reception areas and throughout the offices to separate people from each other, or we are using back to back or side by side working instead of face to face
  5. It is the responsibility of each member of staff to clean their workstations at the beginning and end of each day and, in exceptional circumstances, where workstations are shared.
  6. We are able to offer face-to-face appointments at all our offices and visitors will not be required to wear a face mask when visiting the offices.  Video conferencing facilities remain available.
  7. You should be vigilant when sharing pens, equipment and other objects and hand sanitiser and wipes will be available in meeting rooms. Windows will be opened in meeting rooms and through the offices, where possible to provide adequate ventilation.
  8. To avoid any potential risk of infection each individual should be responsible for their own drinks, food and waste. The kettle and other equipment should be wiped down in between each use
  9. All staff and visitors entering the offices are encouraged to carry out regular LFD testing


We will continue to keep the above policies under review and welcome your suggestions in relation to any practical changes or improvements that can be made.  Any queries should be addressed to Phyllis Templeman in the first instance or with the Partner in charge of your office.

If you are concerned that guidance is not being followed by any staff members or that you may be especially vulnerable to Covid-19 please raise with your office partner immediately.

Remember: You must not come in to the workplace if you have any symptoms of Covid-19 or if anyone in your household has symptoms.


Further guidance and tips on staying safe can be found in the guidance “Working safely during Covid-19 in offices and contact centres” which can be accessed by following this link










COVID-19 Risk Assessment Certificate