IT Support Technician

Due to an ever increasing demand on IT we are seeking to recruit an excellent all-rounder that can work alongside the internal IT department and work closely with our external partners and software/hardware providers.

Branch: Bury (with travel to other branches as required)

Hours: 8:30 – 5:00 Monday to Friday

Purpose of Role: IT Support

Responsible to: Head of IT / Partners

Duties and Responsibilities: Provide IT support across the firm’s 10 sites.

Qualifications:  Minimum A-Levels / HND

Experience: A minimum of 3 years of demonstrable experience in a Site Support role.

Duties and Responsibilities:

• Maintain IT Hardware
• Testing and Deployment of Software
• Communicating at all levels both written and verbally
• Creating and maintaining user accounts across a number of platforms
• Work with Partners on support issues
• Provide necessary support assistance, hands-on where necessary otherwise remotely to users on applications
• Assist in maintaining procedures, and standards to ensure they conform to company and IT objectives
• Perform hardware and software upgrades as required as well as asset tracking activities
• Travel to branch sites to provide local support where necessary
• Administering Active Directory / Azure / 365
• Networking (Switches / Routers / Wi-Fi / Cabling)
• Occasional out of hours working (major software deployments / infrastructure changes)

Knowledge / Skills:

• Strong knowledge of Microsoft based operating systems with an emphasis on Windows 10, Office 2016/Office 365 and Teams
• Desktop Support
• Networking
• AD Admin (Windows / Azure)
• UK driving license

Qualities:

• Pleasant, approachable and polite
• Flexible and adaptable
• Ability to work as a part of a team
• Highly motivated
• Should be of smart appearance

 

Application process: Please send your CV with a covering letter to  recruitment@butcher-barlow.co.uk.  No application form is required.